Group Terms and Conditions
Payments: For a group we require 50% of the reservation total to be paid in advance as a deposit, with the rest of the balance due at least one month before your arrival. Of course if you prefer to pay everything in advance, are welcome to do so. If you are arriving in less than two months, the reservation total needs to be paid in one prepayment, at the latest one month prior to arrival.
Other deposits: Group might be asked for a small refundable noise and property damage deposit (1500 CZK / 50 EUR / 50 GPB per person) at their time of arrival. This is strictly to ensure that any costs are covered in case of a damage. Part of the deposit can also be deducted if there are numerous complains from other guests about noise disturbance caused by the group. The deposit is returned in full at the time of check-out if no problems occurred.
Cancellations: If for some reason you need to cancel your reservation after paying the deposit, you will receive a refund of your prepayment, minus an administrative fee of 2000 CZK. For a cancellation less than 31 days before arrival we cannot guarantee any refund. All alternations to the room setup and number of guests will be accepted at our discretion. We will work with you depending on how many beds we are able to re-book with other guests.
Check-in & check-out time: You are welcome to check in as early or as late as you wish. Our front desk is open 24 hours. The rooms are ready for your use by 3:00 PM. at the latest. Of course, you are welcome to use our luggage lockers and any other guest facilities as soon as you arrive. Check-out time is 11:00 AM on the day of your departure.